Privacy Policy
Information Details
We enable you and third parties, like businesses, to communicate and interact with each other using our Services, such as Catalogs for businesses on WhatsApp through which you can browse products and services and place orders. Businesses may send you transaction, appointment, and shipping notifications; product and service updates; and marketing. For example, you may receive flight status information for upcoming travel, a receipt for something you purchased, or a notification when a delivery will be made. Messages you receive from a business could include an offer for something that might interest you. We do not want you to have a spammy experience; as with all of your messages, you can manage these communications, and we will honor the choices you make. Safety, security, and integrity are an integral part of our Services. We use information we have to verify accounts and activity; combat harmful conduct; protect users against bad experiences and spam; and promote safety, security, and integrity on and off our Services, such as by investigating suspicious activity or violations of our Terms.
Policies and to ensure our Services are being used legally. Please see the Law, Our Rights and Protection section below for more information. We use information we have to operate and provide our Services, including providing customer support; completing purchases or transactions; improving, fixing, and customizing our Services; and connecting our Services with Meta Company Products that you may use. We also use information we have to understand how people use our Services; evaluate and improve our Services; research, develop, and test new services and features; and conduct troubleshooting activities. We also use your information to respond to you when you contact us.
Users, including businesses, with whom you communicate can store or reshare your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the “block” feature in our Services to manage who you communicate with on our Services and certain information you share.
How We Use Information
When you contact us for customer support or otherwise communicate with us, you may provide us with information related to your use of our Services, including copies of your messages, any other information you deem helpful, and how to contact you (e.g., an email address). For example, you may send us an email with information relating to app performance or other issues.
Our Services:
We use information we have to operate and provide our Services, including providing customer support; completing purchases or transactions; improving, fixing, and customizing our Services; and connecting our Services with Meta Company Products that you may use. We also use information we have to understand how people use our Services; evaluate and improve our Services; research, develop, and test new services and features; and conduct troubleshooting activities. We also use your information to respond to you when you contact us.
Safety, Security, And Integrity:
Safety, security, and integrity are an integral part of our Services. We use information we have to verify accounts and activity; combat harmful conduct; protect users against bad experiences and spam; and promote safety, security, and integrity on and off our Services, such as by investigating suspicious activity or violations of our Terms and policies, and to ensure our Services are being used legally. Please see the Law, Our Rights and Protection section below for more information.
Communications About Our Services:
The Meta Companies. We use information we have to communicate with you about our Services and let you know about our terms, policies, and other important updates. We may provide you marketing for our Services and those of the Meta Companies.
Global Operations
Shares information globally, both internally within the Meta Companies and externally with our partners and service providers, and with those with whom you communicate around the world, in accordance with this Privacy Policy. Your information may, for example, be transferred or transmitted to, or stored and processed in, the United States; countries or territories where the Meta Companies’ affiliates and partners, or our service providers are located; or any other country or territory globally where our Services are provided outside of where you live for the purposes as described in this Privacy Policy. WhatsApp uses Meta’s global infrastructure and data centers, including in the United States. These transfers are necessary to provide the global Services set forth in our Terms. Please keep in mind that the countries or territories to which your information is transferred may have different privacy laws and protections than what you have in your home country or territory.
Law Our Rights
You can access or port your information using our in-app Request Account Info feature available under Settings > Account. For iPhone users, you can learn how to access, manage, and delete your information through our iPhone Help Center articles. For Android users, you can learn how to access, manage, and delete your information through our Android Help Center articles.
We access, preserve, and share your information described in the “Information We Collect” section of this Privacy Policy above if we have a good-faith belief that it is necessary to: (a) respond pursuant to applicable law or regulations, legal process, or government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, or address fraud and other illegal activity or security, and technical issues; or (d) protect the rights, property, and safety of our users, WhatsApp, the other Meta Companies, or others, including to prevent death or imminent bodily harm.
If you use our payments services, or use our Services meant for purchases or other financial transactions, we process additional information about you, including payment account and transaction information. Payment account and transaction information includes information needed to complete the transaction (for example, information about your payment method, shipping details and transaction amount). If you use our payments services available in your country or territory, our privacy practices are described in the applicable payments privacy policy.
Managing And Retaining
We work with third-party service providers and other Meta Companies to help us operate, provide, improve, understand, customize, support, and market our Services. We work with these companies to support our Services, such as to provide technical infrastructure, delivery and other systems; market our Services; conduct surveys and research for us; protect the safety, security, and integrity of users and others; and assist with customer service. When we share information with third-party service providers and other Meta Companies in this capacity, we require them to use your information on our behalf in accordance with our instructions and terms.
Third-Party Service Providers
We store information for as long as necessary for the purposes identified in this Privacy Policy, including to provide our Services or for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our Terms, or protecting or defending our rights, property, and users. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.
Users, including businesses, with whom you communicate can store or reshare your information including your phone number or messages with others on and off our Services. You can use your Services settings and the “block” feature in our Services to manage who you communicate with on our Services and certain information you share.
improving their services and your experiences using them, such as making suggestions for you (for example, of friends or group connections, or of interesting content), personalizing features and content, helping you complete purchases and transactions, and showing relevant offers and ads across the Meta Company Products. You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.
Information We Collect
The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your mobile phone number to create an account to use our Services. Our Services have optional features which, if used by you, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature. For example, you cannot share your location with your contacts if you do not permit us to collect your location data from your device. Permissions can be managed through your Settings menu on both Android and iOS devices.
Your Account Information:
You must provide your mobile phone number and basic information (including a profile name of your choice) to create a WhatsApp account. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture and “about” information.
Your Messages:
We do not retain your messages in the ordinary course of providing our Services to you. Instead, your messages are stored on your device and not typically stored on our servers. Once your messages are delivered, they are deleted from our servers. The following scenarios describe circumstances where we may store your messages in the course of delivering them.
Your Connections:
You can use the contact upload feature and provide us, if permitted by applicable laws, with the phone numbers in your address book on a regular basis, including those of users of our Services and your other contacts. If any of your contacts aren’t yet using our Services, we’ll manage this information for you in a way that ensures those contacts cannot be identified by us. Learn more about our contact upload feature here. You can create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information. You give your groups a name. You can provide a group profile picture or description.
Transactions And Payments Data:
If you use our payments services, or use our Services meant for purchases or other financial transactions, we process additional information about you, including payment account and transaction information. Payment account and transaction information includes information needed to complete the transaction (for example, information about your payment method, shipping details and transaction amount). If you use our payments services available in your country or territory, our privacy practices are described in the applicable payments privacy policy.
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FAQs
Costs associated with developing a mobile app are dependent on multiple variables, including complexity of features, platforms (iOS, Android, or both), and development approach (native or cross-platform); basic applications are typically in the range of $10,000 to $25,000, while complex solutions with custom integrations or backend systems can often exceed $100,000. Consulting allows you to establish a realistic budget, and prioritize features so that you can eliminate any unnecessary costs for your business.
The time needed to develop a mobile app depends on the difficulty of the app. A basic or a simple app needs 2 to 3 months to develop. On the other hand, sophisticated mobile app solutions take 6 months or even more. This phase includes planning, design, development, testing and deployment. Above all, it is vital to keep in mind that a good quality app takes time. It should be checked, tested and refined to work perfectly on all devices!
It depends on your target audience because:
- iOS is great because you can target users who are ready to pay for high quality apps. It also offers a smoother user experience on many devices
- Android has a large market share. It offers more reach especially in Asia and Africa. These apps are more flexible because of features and customization.
Choosing the right platform depends on a number of things. These include target audience, business goals and budget! So, many businesses prefer to develop for both platforms to get more customers!
For sure! NGS Solution’s post launch support is one of its kind. As a mobile app development company in the USA, we promise fixing problems, releasing updates, improving processes and keeping the platform’s updates! As we offer ongoing support, we ensure that the app performs as per the needs and focus on staying ahead in the competitive world!
For sure! NGS Solution’s post launch support is one of its kind. As a mobile app development company in the USA, we promise fixing problems, releasing updates, improving processes and keeping the platform’s updates! As we offer ongoing support, we ensure that the app performs as per the needs and focus on staying ahead in the competitive world!
For sure! NGS Solution’s post launch support is one of its kind. As a mobile app development company in the USA, we promise fixing problems, releasing updates, improving processes and keeping the platform’s updates! As we offer ongoing support, we ensure that the app performs as per the needs and focus on staying ahead in the competitive world!
For sure! NGS Solution’s post launch support is one of its kind. As a mobile app development company in the USA, we promise fixing problems, releasing updates, improving processes and keeping the platform’s updates! As we offer ongoing support, we ensure that the app performs as per the needs and focus on staying ahead in the competitive world!
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